We purchased a Kenmore Washer on 3/28/11 for 777 + 10% energy efficiency + tax ($900+). First delivery was on 4/1/11 and machine did not drain. They took it back & told us they could not get another one until 4/6 due to "wharehouse issues". We asked they return off the truck our WORKING MATYTAG washer. We were told that "it was corporate policy to cut the cord on the machine when it was put on the truck". I asked if that "corporate policy" stated it be done BEFORE THEY KNEW IF THE DELIVERED MACHINE WORKED OR... read full review »