"Consumer Reviews on Companies, Products and Services"

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Southwest Airlines
Mary Kay April 6, 2011
I have been flying Southwest to Oregon for business. Recently Southwest has offered an "early-bird" check-in for an additional fee. When I was doing my taxes recently I found on my credit card statement that Southwest had charged an additional $20 per flight for the early-bird service. I have no recollection of asking for this, and the charge did not appear on the credit card receipt I printed out the day I booked on-line. I think the issue is the same whether I had actually asked for the extra service or not. The issue has to do with... read full review »
Filled under: Travel Location: United States

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