To Whom It May Concern: I have received disrespectful, poor customer service from American Express, specifically from the CREDIT REVIEW DEPARTMENT. I have been a loyal card member for almost 10 years, never missed one payment, have multiple American Express Cards (Business and Personal) which I pay off in full each month. In the middle of March 2011, my husband and I saw a promotional offer on the Hilton Honors website to receive bonus Hilton Honors points by opening a Hilton Honors AmEx Card. I applied for the Hilton Honors AmEx card and... read full review »