I ordered Internet service over the phone to be installed at my new address. I paid for it with my debit card over the phone and then set up the installation date for Saturday. The technician arrived as scheduled and told me he could not install the service b/c there was no cable in the area for my unit and that he notified his supervisor. I called TWC on Monday and cancelled the service and was told my debit card account would be re-imbursed and was given a conf number and was told it would take 3-4 days. It has now been 3 weeks and still no... read full review »