I recently purchased item #J401665 (Invicta watch)and it was completely unsatisfactory. I was unable to fasten it on my wrist and it is painful and flops over to the back of my arm no matter what I do. However, when I contacted SNBC customer service about returning it, I was rudely told that "it had better be in unworn condition with all tags and paperwork untouched" and that none of the extremely high ($10) shipping charges would be included in the refund even though the item was completely unsatisfactory. AND I will have to pay to... read full review »