I had a health savings account (HSA) at National City, when in the fall of 2009, as a result of the "merger" prompted by political favors to Pittsburgh (and a political slap to Cleveland) instead of bailing out National City, PNC was given billions and took over Nat City. The result was the loss of 100s of Cleveland jobs and thousands of pissed off Nat City customers. With my Nat City HSA, there was online customer service 24/7 and online bill pay, both of which are considered minimum banking services for major banks in the United... read full review »