Purchased a Samsung refrigerator on 8/07 and also purchased extended warranty from Lowe's for 4 yrs extend warranty. A crack appeared inside the freezer door which is not due to normal wear and tare. Lowe's send a repair person and he told us is not covered under Lowe's warranty due to the fact that the freezer door needs to be replaced and they told us this happens alot in Samsung ref. and we should contact them. I contacted the samsung and they told us this is due to normal wear and tare and they can send a repair person but... read full review »