Several years ago I received a credit card from Westpac with a $2000 limit, shortly afterwards I relocated to the United States. Upon discovering that there were no means to make payments through ATM's here I called Westpac's "dedicated customer relations team" to enquire about my options for repayment, only to be told that I was "not eligible for phone banking". As I saw it I was not requesting "phone banking", I was making a valid, general enquiry requesting advice on how to repay my debt. I then emailed and... read full review »