My husband bought this espresso machine off e-bay and it was refurbished, and came with a one year warrenty, he paid $550. We had the machine 5 months and it began to leak, we sent it in per their instructions at our expence for $65.00 and paid for a cleaning which was opptional for another $45.00. I started to have the same problem all over again, so I called 11-14-05 left a message for the Tec dept. Called a 2nd time 11-20-05...no call back, then I tried sales 11-25-05 because no one would call me back at customer service. I spoke to Phill... read full review »