Part 1 - Narrative: In the early part of 2008, after moving into a new apartment, I contact Direct TV by phone and asked to sign up for television service. I chose a channel package and was given an installation date. On the date of installation, the installer started the service and asked me to sign a document to acknowledge receipt of the equipment and answering questions regarding the quality of his work. Eight months later, I called to cancel the service and ask where I should turn in the equipment. The man on the phone told me... read full review »