I'd like to complain about Southwest's new electronic standby list. twice, i have been forgotten by a southwest agent who didn't check the electronic list. both instances i checked in early. both instances i had approached the ticket counter a second time within 30 minutes of departure and been told to wait for my name to be called. the first instance, i was lucky because there was noone in line, i approached the counter right before the gate was about to close and they got me on. the second time, yesterday, i waited patiently... read full review »