Last March I upgraded my equipment to an HD receiver. The customer service representative only informed me of the service fee increase for the upgrade, nothing else. When I went to cancel the service I was only then informed that when I upgraded I agreed to a 2-year service extension. The early cancellation fee would be $240. I was given an address to send a dispute to and told to tell them that I was not informed of the extension at the time of the upgrade. They also said that their dispute department may or may not waive the fee but would... read full review »