As CEO of farfetch.com I welcome any points of view and as a company we really listen to all complaints. We are a young company and we are improving our processes, feedback is, therefore, very important to us. I would like to comment on the posts above. I don’t know where these customers are based, but judging from the posts, I believe these are orders shipped to the US (or to non-EU countries) from European boutiques. It is true that if you live in the US buying in *any* European retailer does not offer the best... read full review »