I took in a guinea pig suffering from rectal prolapse. The doctor was very upbeat and said this was treatable. She sold me $150 worth of medications. The guinea pig died the same day before I had a chance to give him any meds. When I called them to tell them, they were indifferent. I asked for a partial refund--either to return the medications, or as a professional courtesy. They said no, and suggested I try to use the meds for another pet. They didn't care at all. I told them I was going to dispute the credit card charge, and... read full review »