Dealing with DELL for the last 20 months has been a nightmare.I the last 20months I have had 2 laptops and 2 printers... They swicth one from one dept. to another, get dropped calls, no phone call is less than 10 hours.One can not eat, take medicine or go to the restroom for fear of being disconnected and having to start all over.Even when you leave your phone number in case of disconnection so they can call back.That never happens, mind you they say TEXAS but are really based in INDIA.India personal will only be the people you deal with.To... read full review »