Tried to make arrangements with Kay Jewlers for return of gold chain, I explained I was on training out of state and requested a modest extension to return this chain laterI made this attempt at resolve with Kay Jewlers two weeks after purchase ! I sent a certified letter to Corporate for a Higher up Authority to resolve this matter, They would only allow me contact with a programmed telephone personnell.After all attempts at resolve failed, I cancelled my card and will pay the cost of this lesson, not doing business with unfeeling, non-passionate Corporate towards their customers, their only concern is making MONEY at your expense. read full review »