I was supposed to get a $25 credit due to a promotion that took place 2 days after I purchase my Thunderbolt. The initial supervisor told me it would take 24 hrs to be credited to my account. 24 hrs go by and nothing. The next supervisor told me the same thing and still nothing 24 hrs later. The next supervisor(Cecille) told me it needed to be handled by their finance department and that would take up to 14 days. 13 days later I called and talked to supervisor Lissa who assured me the credit would be there the next day. 24 hrs later... read full review »