I had made a reservation to stay there for sat 4-9-11 on 4-8-11 at 6 pm I called to ask to cancel or a credit for reschedule as my mother has a heart condition and was going with us to disney to celebrate my 8 yr olds birthday- when i came home she was experiencing severe chest pains and i had to attend to her and was calling 2 hrs too late to cancel-the manager michael was very rude and unsympathetic and i was charged anyway- did not make for a very happy birthday all the way around -between my mother, the hotel etc is there anything you... read full review »