Where do I begin? The site says the product will ship in 3 days. It does not mention it will ship from China and take an additional 2 weeks to arrive. The site boasts 24 hour customer support. I have never been able to reach live support, regardless of the day or time at which I try. When my product finally did arrive, it was broken. They asked me to send a picture, which I did. They asked me to return the product, which I did, and which cost $36. Weeks later, they had received the product, but did not contact me. When I contacted them, their... read full review »