"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Offmgr08209)

Lane Furniture
Offmgr08209 April 16, 2011
I purchased a Lane double recliner sofa. After 5 wks, the arm cushion came loose from the wood frame. The poly filled cushions have flattened & the material has stretched. Per customer service "the warranty is for labor & cover to repair only" for 1 year from date of purchase. Customer Service suggested I use the palm of my hand to try to move the poly around in the cushion! I now own a 6 wk old piece of furniture that looks like a 25 yr old piece of furniture. And Lane is supposed to be so good. I will scream it to the world that Lane furniture is junk. read full review »
Filled under: Home & Garden Location: United States

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