I have a Master Agreement for a Water Heater-- The Water Heater is not working, and the famous Blue Crew shows up to fix it- The first guy knows nothing about Water Heater, even asks me for the manual!! So he orders a part-- Another guy shows up, samething, looks at the part that had arrived and after 30 minutes of looking at the part, I helped him install the thing-- 4 days without hot water, and the thing still does not work. Now, the guy says' Do you want a new one"? (really??)-- well, ordered a new one-- 7 days after, I still... read full review »