To make a long story short the technician came to my home and installed a dish antenna incorrectly. The technician left me his name & number telling me to call if I had any problems. The next morning I discovered the antenna was improperly installed. I called the technician who has lied and put me off for over a month so finally I called customer service. The bottom line, as I was told, is that after 7 days "no one in the entire company can file a complaint" and any service call after the 7 days must be paid for in advance ($54.00... read full review »