You must stay away from Innovative Merchant Solutions. Innovative Merchant Solutions is a bunch of scammers. We tried to make a minor change to our account with them six months ago and ran into red tape and poor customer service that was beyond belief. Finally after hours on the phone and multiple faxes, they handled our problem. Then a friend suggested a new person to handle our credit card processing needs and so we accepted (that was in November or December) and we faxed Innovative a sheet of paper declaring our intention to... read full review »