I bought two refundable tickets from Virgin America for over $1, 700 each which I subsequently canceled well in advance of the flights. Despite the express representation in its advertising and the ticket confirmations that "This fare is refundable to the original form of payment used by the guest, " and despite repeated assurances from Virgin in subsequent telephone conversations and emails that they would follow through on their promise to refund the money to my credit card, Virgin America has taken no steps whatsoever for over 30... read full review »