After purchasing a Sony Laptop for my son with an extended service plan from Jake Wand’s Asschar store, my life’s become ***. The screen developed a crack and after some days I found that is not original Sony. I reported the same to Jake Wand, the Sales Manager of Asschar and his customer service dept. First they denied that that is their product even after showing bill. Then after giving them threat that I will complain Consumer Forum they agreed that they sold the Laptop to me. Then I told them to replace the laptop... read full review »