This is the letter that I sent to their corporate office. Dear Express Lube, My name is Thomas Scopel and I used to be a frequent customer at the 340 W. Grenada Blvd, Ormond Beach, Fl 32176 store. The reason I say used to is because I will never utilize a Texaco Express Lube anywhere again. They do say that one bad apple spoils the whole bunch and in this case, the adage has turned out to be true. I could very easily offer my receipt number and the date it occurred, however, I prefer not to waste neither your nor my time. ... read full review »