I was "stung" by the additoinal unlisted purhcase requirements required to use my gift certificates. My advice for the complaint process: In addition to posting a complaint on this site palce an official complaint with the Better Business Bureau (BB) servicing resturant.com. Here is the information to also post a complaint with the BBB: To file a complaint with the BBB: https://odr.bbb.org/odrweb/public/getstarted.aspx Business Info NAME: Restaurant.com CONTACT: Mr. Bryan Gordon ADDRESS: 1500 W Shure Dr Ste 200... read full review »