On February 16, Janet Owen ordered some merchandise from me on the internet. She had not received it by March 9th and stupidly filed a charge back with her credit card company, American Express. The item she was waiting for was actually on the way to her in the mail. I contacted her and PayPal, as the transaction was made through PayPal and informed them the item was on the way to her. Finally, April 8, I got a ridiculous letter from American Express telling me they are unable to open a merchant account for me. They never addressed the... read full review »