We received a call 2 weeks ago from Century link Customer Service Rep, he said after reviewing our acct, he could reduce our monthy charge for our home and internet service. All services would remain the same. Our service was around $109 a month, he cut cut the cost down to $69. We got the bill yesterday, $148, I've been on the phone this am, for 30 minutes with a CSR at Century link, for her to tell me, they had to charge for a partial month for my old service a full charge for my new service, and there were FEE's for the change... read full review »