"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Can't Believe my Emails)

Contactlens.com
Joyce April 21, 2011
3/28/11 place an order for contact lens. I found out before they were delivered that I needed a stronger prescription. March 31, 2011, I contacted the company to try to change the order. Order had already been shipped. Neither the website nor the shipping box contained return instructions. I called the number to receive a voicemail requesting that I either leave a message or send an email to retrieve the Return Merchandise Authorization (RMA) number. I sent 2 emails and received no response. I called to leave a message and to state that thi... read full review »
Filled under: Lifestyle Location: United States

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