I just got off the phone with Orbitz customer service lady. She sounded very rude and unprofessional. I have booked the flight tickets three weeks ago with them, then I found out that I have been ripped off. The tickets are much higher than booking from the airline website directly. So what is the point to book the so-called "low airfare" from them. By the time, the price assurance is the biggest joke after all. What is the chance that some other customers would book the same flight with them? Well, just hope that they won't make... read full review »