Here is my experience at Whitby Optical in Whitby Ontario . Absolutely horrendous customer service experience (quite possibly the worst I've ever had). I had an exam at Whitby Optical and the prescription the paki doctor prescribed was different than the one I had last year, which was done at a different eye doctor office (-1.0 at Optical Outlets vs. -1.25 at other place the year before). As soon as I walked out I noticed that my vision was not as clear as with the earlier prescription. But I thought it was maybe that I just had to get... read full review »