After learning that my son tried "reinstalling windows" to fix a virus infection he had gotten on our family computer I went into a state of panic. This kid knows just about as much about computers as I do - next to nothing. Sure enough, when I looked at the computer later that day the internet wasnt working and it would only boot up half of the time. I called EasyTech to get some help with my situation. It was difficult, first, to get them to answer the phone and sencond, to talk to me patiently and explain the situation in... read full review »