I bought 2 CQ-56 laptops for my daughters at christmas, from the time they where taken out of the box one of them has not functioned long enough to use( after about 15 to 30 min. it would crash).It was sent back 3 seperate times for repair, replacing the same parts 3 times! Still comes back the exact same way, so they arranged a replacement and i agreed to accept. After sending the old one to their recycler i waited for the new one to arrive, waiting a week with no responce from hp, i called them only to be told that the replacement offered... read full review »