I bought this warranty when we moved to our new house on 8/1/2009, assuming that our house was covered, yesterday on 4/20/2010 our Ac was not cooling, so we called HWA and a Ac technision came over and checked our Ac unit downstairs, he said that the compressor is leaking freon & needs to be replaced.He collected his $60 & left .he said that HWA will be contacting us after they approve the claim.The second day I had a call from Tonya from their office & I was told that they would not approve the claim, because the unit is not big... read full review »