I have been a customer of ATT for over 4 years now. I was just threatened and treated rudely by one of their representatives while trying to renew again! - Tim "TD1694". 12:30pm MT 4/22/11. I called because I was attempting to upgrade my phone and renew my services with for another 2 years however, the online system was forcing me to choose a plan that would change what I already have when I went to check out - something NOT posted in the advertisment for upgrade options. "Tim" told me that I have to change the plan... read full review »