I placed an order for 16 rolls of wallpaper on February 21, 2011 and my credit card was charged at that time for $438.63. Since then, I have not received my order, and when I have inquired, there is no assurance or indication as to when I will get the merchandise I have paid for 2 months ago. I have never heard of any reputable company who takes your money before your order is shipped. The customer service supervisor, Danielle McQueen, simply explains that it depends on whether or not the wallpaper is on the weekly truck delivery! If that i... read full review »