Customer service is always rude and very unhelpful... It's like pulling teeth to get help. Their not there to help in any situation. They rather like to see you lose your home. I realize that my ex-husband only paid half the monthly mort. Before leaving the marriage. I paid the next monto mort. still unaware of insufficient last month payment. Next I got a later payment notice. I called to see why. I was in form of the half payment for prior month. I tried to explain my situation and was ready to make up the late amount immediately. They... read full review »