I m the customer with ATT last seven year.I upgrade phone on 11/30/10. I mailed mail-in-rebate but I never get mail in rebate. And my phone model pan tech 562 481 4002 is always problem I visit local service they replace the phone two time. I called warranty department not using right like week after the week to send exchange with same phone but this model or make not work good. The customer service giving very hard time. Can you help me to replace me different make phone & mail in rebate. I hope the reply and help me read full review »