Roto rooter was called to our home after the water company told us we had roots in the main drain. Their tech stuck a few blades through and told my husband we had a collapsed pipe. We finally had good weather to dig up the pipe and found that it was full of roots. I emailed rotorooter to tell them and stated that I think I should get my money back. They did investigate, but since they weren't called IMMEDIATELY after digging up the pipe and finding the problem, so they could check it they decided nothing would be done in our favor. Watch... read full review »