Nationstar (NS) is debt collector... they service NOTHING! NS reps refuse to identify themselves by more than a first name, sometimes a bogus extension number. you can NEVER reach the same person you spoke with previously. hold times are ridiculous... then we must identify ourselves all over again. NS failed to produce payment history on my account for life of loan as i requested (Citi Mtg previous lender). my loan was established 7/07 with Citi Mtg and NS took over my loan 11/10. NS only provided history since that time (11/10... read full review »