Borders offers items for online purchase that they don't have and expect customers to wait indefinitely for them. They offer misleading and unrealistic delivery dates, which they don't meet. They're customer service representatives, while being polite and courteous, offer no further information beyond what is provided a week after purchase on the websites order tracker. Before cancelling, I waited two months for purchases estimated, at the latest, to be delivered a month after purchase. They offered me nothing beyond... read full review »