APRIL 26, 2011 TO WHOM IT MAY CONCERN - ZPDL COMPANY WE HAVE BEEN CHARGED $166.99 FOR 7 COLLECT CALLS FROM A HALFWAY HOUSE IN PHILADELPHIA. BREAKDOWN AS $6.71 JUST TO CONNECT AND $.79 PER MIN. WE ARE VERY UPSET THAT YOUR COMPANY IS TAKING ADVANTAGE OF PEOPLE. WITH THESE EXTREMELY HIGH PRICES FOR CALLS. IT COST ONLY 50 CENTS TO CALL DIRECT. I (DEBORAH) CALLED YOUR COMPANY AND SPOKE TO DEBBIE. FRIOM NCIC AT THAT TIME SHE OFFERED ME AN ADJUSTMENT THAT STILL LEFT A VERY HIGH COST. I ASKED TO SPEAK TO HER SUPERVISOR AND WAS TOLD SHE HAS NO... read full review »