Purchased a Nordic Track Elliptical, it arrived defective. It took two weeks before a technician arrived. I was told it was unrepairable and needed to be replaced. Two weeks later a customer support rep said sorry, it'll be another week. When I asked to speak to a supervisor the rep who could not care less, put me on hold. 10 minutes later he came back and said someone will call you ina a couple of hours. In the meantime I have already paid $200.00 with another payment due. If I stop paying I will have a black mark on my credit for a companies inferior product and absolutely no concern for the customer. read full review »