I ordered some bikes for my triplet toddlers from here 4 weeks ago. Although two bikes arrived in two weeks, the other is MIA. Try explaining that to three 2-year olds who know have to share two bikes. It is ridiculous! Even after the customer service team looked into the matter, they couldn't get it straight. I was provided a tracking number and was told my item had shipped but one week later, there is still no tracking information. This was an expensive purchase, which makes their carelessness extremely frustrating and unacceptable. read full review »