In 5 weeks we have had to call in 5 times in order to fix billing issues and get our internet service reconnected, all because there is an issue with their billing! We have provided our checking information 4 times in the past 5 weeks, yet although it is THEIR issue, we are unable to access the internet and have to go through the laborious process of getting through to their technical support and have them walk us through unplugging, replugging, checking systems, etc. I need to warn anyone who has ANY OTHER OPTION than Hughes.net to go for it... read full review »