Online service appears straighforward, no goods delivered when expected, on chasing via phone you get to speak to the rudest, most ignorant sales staff ever lived!!! When goods turn up half missing, im told I cant request a refund over the phone I have to email. Upon emailing, an array of rude, obnoxious emails flurry through from QS staff, where Im told good have been sent and I have to wait for them...lovely! Wait how long i wonder, hmmmmm??? On top of that, if i choose to return any items due to late delivery then I have to pay postage and... read full review »