I am disabled, I have agoraphobia (I don't leave my house) but my grandma died and I needed to fly back to the midwest to do family stuff. I called the ADA six months ahead of time and they helped me get my dog certified as a service dog (just like an eye dog). She is little and her job is to help me through panic attacks and put distance between me and other people. I called Southwest and they said it would be no problem. I flew to the midwest without any problems. On my way back the ticket taker stopped me and asked for my paperwork on... read full review »