I purchased a trip for myself and a friend. I also purchased the trip insurance as my friend did not yet have a passport. I was ASSURED that the trip insurance (per the representative) "covered the entire cost of the trip and allows [me] to cancel the trip adn receive a full refund less the insurance cost if canceled 1 day before the date you are scheduled to leave." I called and cancelled the trip approx. 3 weeks before the trip. I was told to contact "Trip Mate" to get my refund. 1) Trip mate stated that I will not... read full review »