called dell support because laptop was running slow, paid 239$ for support they assured me they would fix it via phone.well all they manage to do was lose all my info, pictures and wiped my hard drive out! my friends son that dropped out of school fixed my computer .dell told me i needed a hard drive and they want me to pay them 239$ i will NEVER BUY FROM DELL AGAIN even if they were the only one to sell a computer i would go without before i buy anything from them.i don't feel i should have to pay them 239$ for a phone call read full review »